National Account Manager - WW & Big W

Work type: Salaried Full Time
Location: NSW - Sydney
Job no: 496339

  • Exciting National Account Manager position
  • Global company with dynamic & friendly culture
  • Supportive & Collaborative Team Environment

Lindt is a world leading manufacturer of premium quality chocolate and our exclusive products enjoy an excellent reputation and awareness. In Australia, we continue to grow market share and have become the market leader in dark chocolate and boxed chocolates.

The Position

We have exciting opportunity to join our sales team as National Account Manager. This senior role within the Lindt business will be the key day-to-day contact for Big W and, Woolworths Boxed, Christmas & Easter Seasonal Lindt Product categories internally and externally. Reporting to the National Business Manager, these roles will focus on implementing best practice procedures that result in excellence in execution and winning within the Big W and Woolworths portfolios.



Key responsibilities for this role include:

  • Develops & implements strategic customer initiatives for the company that achieve Lindt’s business targets & objectives
  • Management of trade spend within the parameters of the agreed annual customer trade spend plan whilst recognizing customer margin requirements
  • Drives ‘over & above’ activities to increase sales and block competitors
  • Develop and submit a tailored customer promotional program in support of the customer business plan to maximize profitable sales and opportunities
  • To ensure promotional program effectiveness and efficiency in driving profitable growth
  • Leverages insights into actionable & profitable defense/attack strategies against competitors
  • Ensures timely planning and accurate forecasting of stock volumes with good service levels to the customer
  • Manages all business systems to ensure strong planning and good visibility of Sales, Trade Spend, Profit and Volume and provides regular feedback and analysis of the account performance


The Person

  • Tertiary qualifications in commerce or business related field desirable
  • Understanding of the Woolworths Account essential with 3-6 years' experience
  • Strong commercial acumen
  • Ability to formulate, articulate and implement strategic plans to enhance business performance
  • Excellent influencing and negotiation skills
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills and ability to interact with a variety of stakeholders
  • Ability to effectively prioritise work flow and meet deadlines
  • Advanced Microsoft Excel skills (Pivots, Macros & Filter), intermediate level PowerPoint and Word

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