National Account Manager

Work type: Salaried Full Time
Location: VIC - Melbourne
Job no: 496337

  • Two exciting National Account Manager positions
  • Global company with dynamic & friendly culture
  • Supportive & Collaborative Team Environment

Lindt is a world leading manufacturer of premium quality chocolate and our exclusive products enjoy an excellent reputation and awareness. In Australia, we continue to grow market share and have become the market leader in dark chocolate and boxed chocolates.

The Position

We have two exciting opportunities to join our sales team as National Account Manager. One position will be designated to the Coles account. The second position is working across Kmart, Target and select categories within the Coles portfolio.

Reporting to the National Business Manager, these roles will focus on implementing best practice procedures that result in excellence in execution and winning within their respective accounts.

Key responsibilities for this role include:

  • Develops & implements strategic customer initiatives for the company that achieve Lindt’s business targets & objectives
  • Management of trade spend within the parameters of the agreed annual customer trade spend plan whilst recognizing customer margin requirements
  • Drives ‘over & above’ activities to increase sales and block competitors
  • Promote collaboration by proactively partnering internally with category, marketing, operations, and finance functions to build a successful customer business plan
  • Develop and submit a tailored customer promotional program in support of the customer business plan to maximize profitable sales and opportunities
  • To ensure promotional program effectiveness and efficiency in driving profitable growth
  • Leverages insights into actionable & profitable defence/attack strategies against competitors
  • Ensures timely planning and accurate forecasting of stock volumes with good service levels to the customer
  • Manages all business systems to ensure strong planning and good visibility of Sales, Trade Spend, Profit and Volume and provides regular feedback and analysis of the account performance


The Person

  • Tertiary qualifications in commerce or business related field
  • Previous FMCG selling experience and understanding of retail grocery channel highly regarded
  • Ability to effectively prioritise work flow and meet deadlines
  • Advanced Microsoft Excel skills (Pivots, Macros & Filter), intermediate level PowerPoint and Word
  • Ability to formulate, articulate and implement strategic plans to enhance business performance
  • Attention to detail and accuracy
  • Excellent interpersonal skills
  • High level of organisational and time management skills
  • Excellent written and verbal communication skills
  • Ability to interact with a variety of stakeholders

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